Need to renew

Frequently Asked Questions - Car insurance

When will I receive my renewal quote?

You will receive your renewal invitation approximately 30 days prior to your car insurance policy ending.

The renewal invitation will be available through your MyAviva portal plus you will also get an email regarding the renewal.

How do I make a renewal payment?

You can simply renew online.

You will need either your

  • email and car registration 
  • date of birth and car registration 
  • policy number and car registration 

in order to retrieve your renewal quote and renew online.

Why has my premium increased?

There are many rating factors which may cause your renewal premium to increase, this would include age of vehicle, type of vehicle, location of risk.

Visit our page to see what factors can cause your renewal price to increase. 

How do I edit/amend my renewal?

If you have received your renewal quote and need to make amendments, you can do so online.

If you are unable to make the amendment online, please contact us on 1800 332 211.

Click through for a car insurance quote and more information.

Watch this video to learn how to make a payment on your Car insurance renewal. 

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Transcript  for video Title: How to make a renewal payment on your car insurance policy.

Title: How to make a renewal payment on your car insurance policy.

Step 1: You can renew your car insurance using the following mehtods: Your renewal email,  through MyAviva or else Aviva.ie

Step 2: When you retrieve your renewal, you must ensure you have read the renewal documentation before proceeding.

Step 3: You can make changes to your renewal like adding a driver or changing your car details.

Step 4: Select "renew now" or "pay monthly" if you are happy to proceed.

Step 5: Enter in your drive licence number.

Step 5: Your driver number is the nine-digit number found on your driving licence and it's used to track your driving history, you cannot proceed with your renewal without providing this information.

Step 5: If you have a plastic driving licence, this number is found in field 4d on the front of your licence. If you still have a paper driving licence, this can be found in field 5.

Step 6: Confirm that the information provided is correct.

Step 7: You can pay by credir or debit card.

Step 8: You should now see confirmation that the renewal is complete.

Step 9: Any changes you've made to your policy, will come into effect when your policy has renewed. Your documenation will be available on your MyAviva portal.

Step 9: If you're opted in online, your car insurance certificate and disc will be made available viaMyAviva within 5 days or after the start date of your policy whichever is later. 

Step 9: If you're opted to have your cert and disc issues via post, documenation for your car insurance certificate and disc will be issues to you by post within 5 days or after the start date of your policy whichever is later.

FAQs

Find the answers to some of the most frequently asked questions