How to start your Specified Illness Claim
First of all, check your policy terms and conditions and see if your illness is covered on your policy. If it's covered or if you're not sure whether it's covered, don't worry, our claims team is standing by to help.
By phone
1800 882 049
Calling from mobile/abroad:
01 618 6621
Email: riskclaims@aviva.com
By post
Risk Life Claims Team
Aviva Life & Pensions
Cherrywood Business Park
Loughlinstown
Dublin 18
D18 W2P5
Whether you get in touch by phone, email or post, our team will guide you every step of the way. We look at every claim individually and we're here to help you.
What we need
- Name
- Your policy number
- The nature of your illness
What happens next
- If you're claiming for cancer or heart-related conditions, we'll issue you with two forms to complete
- The form asks for some basic details such as your name, address, details of your diagnosis and doctors you have attended
- A Medical Certificate claim form will need to be completed by your treating doctor
- We'll make a decision from the information on these forms. In some cases, we may look for supporting evidence from your doctor but we'll keep you informed
For all other covered illnesses: once the claim form has been returned to us we will write to the doctor for a report. Once your claim is settled we'll pay right into your bank account by Electronic Fund Transfer.
Contact us
By phone
1800 882 049
Calling from mobile/abroad:
01 618 6621
Email: riskclaims@aviva.com