Our contact details, choose from the options below
The best way to contact us depends on the home insurance product or service you are looking for. So that we can get you to the right place, please choose one of the following options.
Looking to make a change?
Manage your policy online with MyAviva
Please note, if your policy number looks like 940000000, our self-service portal lets you manage and make changes to your policy online.
Contact forms
Use our online forms to contact our customer service team.
You can renew your policy online, all you need is your policy number and date of birth to get started.
Renew today
Talk to us about your renewal
1800 332 211
Monday to Friday 9:00a.m. - 6:00p.m.
Saturday - Sunday Closed
Bank Holidays Closed
Looking to make a claim?
Make a claim online
Complete our online form to notify us of a new home insurance claim. Once submitted our team will make contact with you within the next 48 hours to go through your claim with you.
Please quote your claim reference number or your policy number when emailing us. If you wish us to call you, please advise the best telephone number to call you on.
Looking to request a Notice of Interest letter?
Contact forms
Use our online forms to request a Notice of Interest letter.