Web accessibility
The Aviva.ie website has been designed to be inclusive and usable for everyone, regardless of disability, in line with the standards laid out by the National Disability Authority.
When using this website, if you find content that you cannot use because of accessibility reasons, please feel free to contact us and we will do our best to satisfy your needs.
Braille, large font, audio material
You can send us an email here and we will aim to get back to you in 2 days.
If you’d prefer to speak to us, please call us on 1800 332 211 or 01 833 22 11.
We’re here to help you from Monday to Friday 9am - 6pm.
Our standards
Layout
The site has been designed using Cascading Style Sheets (CSS) for layout and visual formatting (with some exceptions). If your browser does not support CSS or you wish to switch it off, you will still be able to easily read and navigate through each page.
Font size
Font sizes may be enlarged using your browser tools, to improve legibility.
Colours
Colours are chosen to ensure legibility, providing enough contrast between text and background colours to make text easily readable.
Text
Text formatting, including headings and subheadings, are used logically and consistently so that those using screen reading software can easily navigate and comprehend the structure of each page.
Plain English
To better inform all our users, we use the clearest and most simple language appropriate to explain our products and services.